Installers made mistake on subfloor thichness .redo?

Installers made mistake on thickness of subfloor. Redo floor?
Had a lady come out and measure foyer to replace lanoleum with wood floor. She said there was a 1/4 inch subfloor. Installers tore up old floor and said there was 3/4 inch , not 1/4. They did not call her. Foyer is 1/2 inch too low, 1/2 inch step to kitchen, the metal piece under front door is 1/2 inch too high, not supported by floor, wood railing base 1/2 inch high,so is the floor molding. The lady and boss came to see and just wants to "fix" it by changing the 1/2 step to 1/4 to kitchen, have my husband lower the molding , stain the stair base wood. Can't lower molding new carpet in living room is tight to floor. Long vertical strip of wood beside door does not reach floor. And the first step to basement is shorter than rest of steps. boss wants to come back and talk to my husband.

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2 Responses to “Installers made mistake on subfloor thichness .redo?”

  • Brandy S:

    To be honest with you it would be in your best interest to have them redo the job in which they were paid to do. If not, you are going to end up staying displeased and out of more money.

    Hope this helps

  • wesley_in_cali:

    definitely have them redo the job, they are legally required to correct their mistake, if they are reputable they will make the job a priority and they also should at least make the offer of reducing the cost of the job to help make up for putting you out by having to do it twice.

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